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Thank you for shopping at ClickforCraft.com. We appreciate your business and are committed to providing you with high-quality digital products. Due to the nature of our products, all sales are final. However, we understand that there may be exceptional circumstances, and we are here to assist you.
By purchasing from ClickforCraft.com, you agree to our Refund Policy.
1. Digital Products
All digital product sales are final. Once the product has been downloaded or accessed, we are unable to offer a refund, exchange, or cancellation. We provide detailed descriptions and, where applicable, samples of our products to help you make an informed decision before purchasing.
2. Exceptional Circumstances
In certain exceptional circumstances, we may consider a refund or exchange. These circumstances include:
- Duplicate Purchase: If you accidentally purchase the same product more than once, please contact us within 7 days of the purchase date. We will verify the duplicate transaction and may offer a refund for the duplicate purchase.
- Non-Delivery of Product: If you do not receive the product due to an issue on our end, such as an incorrect download link, please contact us within 7 days of the purchase date. We will verify the issue and provide the correct download link or offer a refund if we are unable to resolve the problem.
3. Refund Process
If you believe you qualify for a refund based on the exceptional circumstances listed above, please contact our support team at support@clickforcraft.com with the following information:
- Order number
- Date of purchase
- Detailed description of the issue
- Any relevant screenshots or supporting documents
Our team will review your request and respond within 10 business days. If your refund request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.
4. No Refund Conditions
We do not offer refunds in the following situations:
- Change of Mind: We do not provide refunds if you change your mind after purchasing a digital product.
- Compatibility Issues: It is your responsibility to ensure that the product is compatible with your software or system before purchasing.
- Lack of Use: We do not provide refunds if you decide not to use the product after purchasing it.
- Professional Advice: Our products are designed as templates and resources. We are not responsible for any direct or indirect loss arising from the use of our products. We strongly recommend seeking professional advice before using our products.
5. Contact Us
If you have any questions about our Refund Policy, please contact us at:
Email: support@clickforcraft.com
By purchasing from our website, you acknowledge that you have read and understood this Refund Policy and agree to its terms.